Back to overview
Degraded

Virtual Accounts - Service degradation

Jun 16 at 08:07am UTC
Affected services
api.tatum.io

Resolved
Jul 02 at 12:40pm UTC

The performance issues are resolved.

Updated
Jun 28 at 06:15am UTC

Improvements over the back end have been deployed. These should alleviate the latency issues.
However, the work to fully resolve the situation continues.

Updated
Jun 24 at 07:30am UTC

The team continues working on further optimizations.

We appreciate your understanding and will keep you updated on our progress.

Updated
Jun 21 at 03:12pm UTC

The team continues working on further optimizations.

We appreciate your understanding and will keep you updated on our progress.

Updated
Jun 19 at 12:47pm UTC

Our team has made progress in addressing the high latency and timeouts with Virtual Accounts.

While improvements have been observed, we continue working on further optimizations.

Created
Jun 16 at 08:07am UTC

We have reports of high latency and timeouts with endpoints related to Virtual Accounts. Our team is investigating.