Previous incidents

June 2025
Jun 19, 2025
1 incident

Solana (Mainnet) - Service Outage

Downtime

Resolved Jun 19 at 07:37am UTC

The team has recovered the service.
We appreciate your patience and understanding.

1 previous update

Jun 13, 2025
1 incident

Polygon Amoy (Testnet) - Outage

Downtime

Resolved Jun 14 at 09:03am UTC

Despite the issues with Erigon, The team has been able to sync the nodes with the tip.
We appreciate your patience and understanding.

1 previous update

Jun 12, 2025
2 incidents

Solana (Mainnet) - Service Degraded

Degraded

Resolved Jun 13 at 03:57pm UTC

Further mitigations have been implemented. We have observed a stable latency for the past hour. We will keep monitoring the situation.
We appreciate your patience and understanding.

2 previous updates

XDC (Testnet) - Outage

Downtime

Resolved Jun 12 at 05:30pm UTC

The service has been reestablished.
We appreciate your patience and understanding.

1 previous update

Jun 11, 2025
2 incidents

Polygon Amoy (Testnet) - Outage

Downtime

Resolved Jun 12 at 07:53am UTC

We have reestablished service for Polygon Amoy (Testnet).
Our nodes are now following the chain tip.

We appreciate your patience and understanding.

1 previous update

Cosmos (Mainnet) - Upgrade v24.0.0

Downtime

Resolved Jun 12 at 06:16am UTC

The nodes are in sync with the tip.
The service has been reestablished.

1 previous update

Jun 09, 2025
1 incident

Solana (Mainnet) - Service Outage

Downtime

Resolved Jun 09 at 07:45am UTC

The issue affecting Solana Mainnet nodes has been resolved.
All services are now operational. Our nodes are currently catching up to the latest block (tip) of the chain.
We are monitoring synchronization closely to ensure full stability and consistency across the network.

1 previous update

Jun 06, 2025
1 incident

BSC (Testnet) - Service Degraded

Degraded

Resolved Jun 06 at 08:44am UTC

The chain behaviour has returned to normal.
We will keep monitoring the situation.

1 previous update

Jun 03, 2025
1 incident

Solana (Mainnet) - Service Degraded

Degraded

Resolved Jun 03 at 04:31pm UTC

The performance issue has been resolved.
We appreciate your patience and understanding.

1 previous update

May 2025
May 28, 2025
1 incident

Solana (Mainnet) - Service Degraded

Degraded

Resolved May 29 at 03:21am UTC

The performance issue has been resolved.
We appreciate your patience and understanding.

1 previous update

May 27, 2025
1 incident

Solana (Mainnet) - Service Degraded

Degraded

Resolved May 27 at 11:50am UTC

The performance issue has been resolved.
We appreciate your patience and understanding.

1 previous update

May 26, 2025
1 incident

Solana (Mainnet) - Service Degraded

Degraded

Resolved May 26 at 08:50pm UTC

The performance issue has been resolved.
We appreciate your patience and understanding.

2 previous updates

May 23, 2025
1 incident

Solana (Mainnet) - Service Degraded

Degraded

Resolved May 23 at 12:04pm UTC

The latency issue has been resolved.
We appreciate your patience and understanding.

1 previous update

May 20, 2025
1 incident

Solana (Mainnet) - Service Degraded

Degraded

Resolved May 20 at 04:50pm UTC

The performance issue has been resolved.
We appreciate your patience and understanding.

1 previous update

May 16, 2025
1 incident

Solana (Mainnet) - Service Degraded

Degraded

Resolved May 16 at 03:14pm UTC

The performance issue has been resolved.
We appreciate your patience and understanding.

2 previous updates

May 15, 2025
1 incident

Tezos (Mainet) - Outage

Downtime

Resolved May 15 at 09:50am UTC

The team has resolved the incident. The service has been reestablished.

1 previous update

May 12, 2025
1 incident

Casper (Mainnet) - Outage

Downtime

Resolved May 22 at 05:51pm UTC

Casper (Mainnet) has been restored and operational for recent blocks. Access to older blocks remains limited.

NOTE: Due to Casper's unique sync method, from the tip backwards, the current available block range is 4,878,557 to 4,748,174 (as of April 28, 2025) and expanding.

4 previous updates

May 09, 2025
1 incident

IOTA (Stardust) Mainnet – Decommissioned

Downtime

Resolved May 23 at 03:38pm UTC

The team has successfully managed to spin up IOTA Rebased and brought the service back online.

We appreciate your patience and understanding.

1 previous update

May 02, 2025
1 incident

Cosmos (Mainnet) - Outage

Downtime

Resolved May 03 at 02:39pm UTC

The team has resolved the incident with Cosmos (Mainnet). The service has been reestablished.

We appreciate your patience and understanding.

2 previous updates

April 2025
Apr 25, 2025
1 incident

Zcash (Mainnet) - Unannounced hard fork v6.2.0

Downtime

Resolved Apr 25 at 02:58pm UTC

The team has updated the nodes to the latest version available v6.2.0. Aftter the update, the nodes caught up with the tip.

  • https://github.com/zcash/zcash/releases/tag/v6.2.0

1 previous update

Apr 24, 2025
1 incident

Bitcoin & Litecoin Transaction Broadcast Failures

Degraded

Resolved Apr 24 at 02:53pm UTC

Our team identified and resolved a misconfiguration on our platform that was impacting transaction broadcasts. The configuration has been corrected, and full functionality has been restored.

We are implementing additional safeguards to prevent similar issues in the future. Thank you for your patience and understanding.

1 previous update

Apr 23, 2025
1 incident

Solana - Service Degraded

Degraded

Resolved Apr 23 at 02:30pm UTC

The team has found and fixed a configuration issue. The service has been reestablished.

We appreciate your patience and understanding.

1 previous update

Apr 14, 2025
1 incident

Cosmos (Mainnet) - Outage and Upgrade v23.1.1

Downtime

Resolved Apr 22 at 11:54am UTC

We have recovered all historical data. The nodes are operational again.

We appreciate your patience and understanding.

4 previous updates

Apr 02, 2025
2 incidents

REST API endpoints - Service Degraded

Degraded

Resolved Apr 03 at 07:24am UTC

We have closely monitored system performance over the past 12 hours. No further issues have been observed, and all services remain stable.

The incident is now considered fully resolved.
We thank you for your patience.

2 previous updates

Algorand, Avax, Cardano, KuCoin, Ripple Tezos - Outage

Downtime

Resolved Apr 02 at 06:41pm UTC

We have fully restored the service across our chains.

The remaining chains are back online:

  • kcs-mainnet.gateway.tatum.io
  • kcs-testnet.gateway.tatum.io

We appreciate your patience and understanding.

3 previous updates