Previous incidents

July 2024
Jul 17, 2024
1 incident

Cosmos - Node Maintenance - Update v18.1.0

Resolved Jul 17 at 03:21pm UTC

We are upgrading our Cosmos nodes to v18.1.0
The Service will be disrupted until complete.

Jul 12, 2024
1 incident

EVM chains - Mainnet - Service Degradation

Degraded

Resolved Jul 12 at 05:30pm UTC

The team has successfully restored the service.
We apologize for any inconvenience this may have caused and appreciate your patience during this time.

3 previous updates

Jul 10, 2024
1 incident

BSC Mainnet - Service Degradation

Degraded

Resolved Jul 12 at 08:23am UTC

We've successfully upgraded to v1.2.12 and didn't need the rewind because we were on v1.2.10.

1 previous update

Jul 09, 2024
1 incident

XDC Mainnet - Outage

Downtime

Resolved Jul 17 at 11:10am UTC

The team has successfully restored the service.
We apologize for any inconvenience this may have caused and appreciate your patience during this time.

5 previous updates

June 2024
Jun 26, 2024
1 incident

BTC and LTC Notifications - Outage

Degraded

Resolved Jun 27 at 05:25am UTC

The issue has been fixed.
Notifications are getting delivered.

1 previous update

Jun 23, 2024
1 incident

Tezos Testnet - Outage

Downtime

Resolved Jun 27 at 08:41pm UTC

Tezos Ghostnet (Testnet) nodes are back online

4 previous updates

Jun 20, 2024
1 incident

Optimism - Outage

Downtime

Resolved Jun 20 at 05:40pm UTC

We recovered Optimism nodes. The service is back online

1 previous update

Jun 18, 2024
1 incident

SOLANA - Service degradation

Degraded

Resolved Jun 19 at 09:53am UTC

The Solana nodes latency has been resolved.
Transactions should be processed as usual.

We will keep monitoring the situation for the next few hours.

1 previous update

Jun 16, 2024
1 incident

Virtual Accounts - Service degradation

Degraded

Resolved Jul 02 at 12:40pm UTC

The performance issues are resolved.

5 previous updates

Jun 12, 2024
1 incident

HAQQ - Node Maintenance - Update v1.7.6

Downtime

Resolved Jun 12 at 10:34am UTC

The HAQQ nodes have been updated and are back online.

1 previous update

Jun 06, 2024
2 incidents

Cosmos - Upgrade required to v17

Downtime

Resolved Jun 06 at 06:37pm UTC

Cosmos chain nodes are available again - the issue has been resolved

1 previous update

BASE - Outage

Downtime

Resolved Jun 06 at 01:09pm UTC

BASE chain service under v3 Core-API has been reestablished

1 previous update

May 2024
May 25, 2024
1 incident

Response Time Increase and Timeouts

Degraded

Resolved May 26 at 09:37am UTC

Services latency and timeouts have remained within healthy and negligible values for the last 12 hours. We consider this incident resolved.

2 previous updates