The team has resolved the incident. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

Clarification: At present, only the most recent 12 days of history are available.

We are currently experiencing limitations with access to historical archive data. At present, only the most recent 12 days of history are available.
We are in the process of integrating a new archive provider to restore full historical data access. This process may take some time, as we want to ensure the highest level of reliability and performance for our customers.