Previous incidents
Solana (Mainnet) - Service Degraded
Resolved May 29 at 03:21am UTC
The performance issue has been resolved.
We appreciate your patience and understanding.
1 previous update
Solana (Mainnet) - Service Degraded
Resolved May 27 at 11:50am UTC
The performance issue has been resolved.
We appreciate your patience and understanding.
1 previous update
Solana (Mainnet) - Service Degraded
Resolved May 26 at 08:50pm UTC
The performance issue has been resolved.
We appreciate your patience and understanding.
2 previous updates
Solana (Mainnet) - Service Degraded
Resolved May 23 at 12:04pm UTC
The latency issue has been resolved.
We appreciate your patience and understanding.
1 previous update
Solana (Mainnet) - Service Degraded
Resolved May 20 at 04:50pm UTC
The performance issue has been resolved.
We appreciate your patience and understanding.
1 previous update
Solana (Mainnet) - Service Degraded
Resolved May 16 at 03:14pm UTC
The performance issue has been resolved.
We appreciate your patience and understanding.
2 previous updates
Tezos (Mainet) - Outage
Resolved May 15 at 09:50am UTC
The team has resolved the incident. The service has been reestablished.
1 previous update
Casper (Mainnet) - Outage
Resolved May 22 at 05:51pm UTC
Casper (Mainnet) has been restored and operational for recent blocks. Access to older blocks remains limited.
NOTE: Due to Casper's unique sync method, from the tip backwards, the current available block range is 4,878,557 to 4,748,174 (as of April 28, 2025) and expanding.
4 previous updates
IOTA (Stardust) Mainnet – Decommissioned
Resolved May 23 at 03:38pm UTC
The team has successfully managed to spin up IOTA Rebased and brought the service back online.
We appreciate your patience and understanding.
1 previous update
Cosmos (Mainnet) - Outage
Resolved May 03 at 02:39pm UTC
The team has resolved the incident with Cosmos (Mainnet). The service has been reestablished.
We appreciate your patience and understanding.
2 previous updates
Zcash (Mainnet) - Unannounced hard fork v6.2.0
Resolved Apr 25 at 02:58pm UTC
The team has updated the nodes to the latest version available v6.2.0. Aftter the update, the nodes caught up with the tip.
- https://github.com/zcash/zcash/releases/tag/v6.2.0
1 previous update
Bitcoin & Litecoin Transaction Broadcast Failures
Resolved Apr 24 at 02:53pm UTC
Our team identified and resolved a misconfiguration on our platform that was impacting transaction broadcasts. The configuration has been corrected, and full functionality has been restored.
We are implementing additional safeguards to prevent similar issues in the future. Thank you for your patience and understanding.
1 previous update
Solana - Service Degraded
Resolved Apr 23 at 02:30pm UTC
The team has found and fixed a configuration issue. The service has been reestablished.
We appreciate your patience and understanding.
1 previous update
Cosmos (Mainnet) - Outage and Upgrade v23.1.1
Resolved Apr 22 at 11:54am UTC
We have recovered all historical data. The nodes are operational again.
We appreciate your patience and understanding.
4 previous updates
REST API endpoints - Service Degraded
Resolved Apr 03 at 07:24am UTC
We have closely monitored system performance over the past 12 hours. No further issues have been observed, and all services remain stable.
The incident is now considered fully resolved.
We thank you for your patience.
2 previous updates
Algorand, Avax, Cardano, KuCoin, Ripple Tezos - Outage
Resolved Apr 02 at 06:41pm UTC
We have fully restored the service across our chains.
The remaining chains are back online:
- kcs-mainnet.gateway.tatum.io
- kcs-testnet.gateway.tatum.io
We appreciate your patience and understanding.
3 previous updates
Cronos (Mainnet) - Outage
Resolved Mar 27 at 07:26pm UTC
The team has restored the service across all out nodes.
The service is fully operational.
We appreciate your patience and understanding.
3 previous updates
Cosmos (Mainnet) - Outage (Unannounced Hard Fork)
Resolved Mar 26 at 07:59pm UTC
Cosmos (Mainnet) nodes have been updated to the latest version and are in sync again with the tip. The service is operational.
We appreciate your patience and understanding.
1 previous update
Celo Alfajores (Testnet) - Outage
Resolved Mar 12 at 05:09pm UTC
The team has observed the network performing well again.
Our nodes are operational.
We appreciate your patience and understanding.
1 previous update
Ethereum Sepolia (Testnet) - Outage
Resolved Mar 10 at 10:59am UTC
The team has applied the latest available patches, and we consider this issue resolved on our end.
However, Ethereum Sepolia (Testnet) may still experience network-level issues beyond Tatum’s control.
We appreciate your patience and understanding.
3 previous updates
Sonic (Mainnet) - Service Degraded
Resolved Mar 04 at 06:06pm UTC
The reconfiguration is complete and the service has been reestablished.
We appreciate your patience and understanding.
1 previous update
Chiliz (Mainnet) - Outage
Resolved Mar 03 at 11:50am UTC
The service has been reestablished.
We appreciate your patience and understanding as we worked to resolve this issue.
1 previous update