Previous incidents

December 2024
Dec 20, 2024
1 incident

Bitcoin Testnet - Delayed block processing

Degraded

Resolved Jan 02 at 01:42pm UTC

The team has stabilized the service.
We have observed consistently good performance over the last few days.
The team will continue monitoring the service.

We appreciate your patience and understanding.

1 previous update

Dec 16, 2024
1 incident

AVALANCHE (Mainnet) - Hard Fork Etna

Degraded

Resolved Dec 16 at 06:59pm UTC

The hard fork has been completed and all services are back up and running.

1 previous update

Dec 12, 2024
1 incident

Cronos (Mainnet) - Service Degraded

Degraded

Resolved Dec 17 at 08:44am UTC

All nodes were restored to full health.
We appreciate your patience and understanding.

4 previous updates

Dec 11, 2024
1 incident

BSC (Mainnet) - Service Degraded

Degraded

Resolved Dec 12 at 01:42pm UTC

The team has stabilized the service.
We have observed consistently good performance over the last few hours.
The team will continue monitoring the service.

We appreciate your patience and understanding.

2 previous updates

Dec 07, 2024
1 incident

Polygon Amoy (Testnet) - Outage

Downtime

Resolved Dec 08 at 07:34am UTC

The team has recovered the service for Polygon Amoy (Testnet)
We appreciate your patience and understanding

2 previous updates

Dec 06, 2024
1 incident

Polygon (Mainnet) - Service Degraded

Degraded

Resolved Dec 06 at 07:11pm UTC

The team has resolved the performance issues with the chain.
We appreciate your patience and understanding.

1 previous update

Dec 04, 2024
1 incident

Polygon Amoy (Testnet) - Outage

Downtime

Resolved Dec 06 at 11:03pm UTC

The team has recovered the service for Polygon Amoy (Testnet)
We appreciate your patience and understanding.

1 previous update

Dec 03, 2024
2 incidents

Cosmos (Tesntet) - Deprecated - December 2nd, 2024

Downtime

Resolved Dec 05 at 09:24am UTC

The team has recovered Cosmos (Testnet)
We appreciate your patience and understanding.

1 previous update

Service Degraded

Degraded

Resolved Dec 04 at 02:08pm UTC

The team has resolved the performance issues.
We appreciate your patience and understanding.

1 previous update

November 2024
Nov 22, 2024
1 incident

Cardano Hard Fork

Degraded

Resolved Nov 22 at 01:26pm UTC

The Maintenance works are complete.
The service has been reestablished.

1 previous update

October 2024
Oct 24, 2024
2 incidents

Solana (Mainnet) - Service Degraded

Degraded

Resolved Oct 24 at 05:19pm UTC

The performance has substantially improved, getting the nodes back on track.
We appreciate your patience and understanding.

1 previous update

Core API - Service Degraded

Degraded

Resolved Oct 24 at 03:04pm UTC

The issue has been resolved, and Core API is back fully functional. We are closely monitoring. We apologize for the inconvenience.

1 previous update

Oct 23, 2024
1 incident

Core API - Outage

Downtime

Resolved Oct 24 at 12:48am UTC

We encountered a problem with one of our internal databases that caused the outage. The issue has been resolved, and Core API is back fully functional. We are closely monitoring. We apologise for the inconvenience.

1 previous update

Oct 18, 2024
1 incident

Solana (Mainnet) - Service Degraded

Degraded

Resolved Oct 18 at 05:16pm UTC

The performance issues have been resolved.
We appreciate your patience and understanding.

3 previous updates

Oct 17, 2024
1 incident

Algorand

Downtime

Resolved Oct 17 at 04:15pm UTC

The service has been reestablished.
We appreciate your patience and understanding.

1 previous update

Oct 16, 2024
1 incident

Dashboard & Core-API: Service Degraded

Degraded

Resolved Oct 17 at 10:53am UTC

The performance issues have been resolved.
We appreciate your patience and understanding.

1 previous update

Oct 15, 2024
1 incident

Base (Mainnet) - Service Degraded

Degraded

Resolved Nov 21 at 12:53pm UTC

Base has been successfully migrated to "Reth". Following the migration, we have observed a significant performance improvement and sustained chain stability.

Our team will continue to closely monitor its performance in the coming days to ensure continued reliability.

We appreciate your patience and understanding.

1 previous update

Oct 07, 2024
2 incidents

Zcash (Testnet) - Service Degraded

Degraded

Resolved Oct 11 at 01:55pm UTC

The incident has been resolved.
We appreciate your patience and understanding.

1 previous update

Cronos (Mainnet) - Outage

Downtime

Resolved Oct 07 at 11:27am UTC

The incident has been resolved. The service is operational.
We appreciate your patience and understanding.

1 previous update

Oct 05, 2024
1 incident

Solana (Mainnet) - Service Degraded

Degraded

Resolved Oct 06 at 07:03am UTC

The issue has been resolved. Services are now operating normally.

We apologize for any inconvenience this may have caused and appreciate your understanding.

2 previous updates

Oct 01, 2024
1 incident

Base (Mainnet) - Service Degraded

Degraded

Resolved Oct 04 at 10:29am UTC

The incident has been resolved. The service is operational.
We appreciate your patience and understanding.

1 previous update