Previous incidents

July 2025
Jul 31, 2025
1 incident

Cronos (Mainnet) - Outage

Downtime

Resolved Aug 7, 2025 at 7:45am UTC

The team has restored access to the chain.
We appreciate your continued patience.

3 previous updates

Jul 30, 2025
1 incident

Polygon (Mainnet) - Outage

Downtime

Resolved Jul 30, 2025 at 12:06pm UTC

The service has been restored.
We appreciate your patience and understanding.

4 previous updates

Jul 25, 2025
2 incidents

REST API endpoints - Service Degraded

Degraded

Resolved Jul 25, 2025 at 12:30pm UTC

We've observed sustained good performance since our previous update.
We appreciate your patience and understanding.

3 previous updates

Arbitrum One (Mainnet) - Service Degraded

Degraded

Resolved Jul 25, 2025 at 7:56am UTC

We identified the issue with one of our providers and rerouted all traffic while they implemented a fix. The issue has now been resolved, and services are operating normally.

1 previous update

Jul 17, 2025
1 incident

Kaia (Mainnet) - Outage

Downtime

Resolved Jul 17, 2025 at 6:20am UTC

The team has reestablished the service.
We appreciate your patience and understanding.

1 previous update

Jul 14, 2025
1 incident

Solana (Mainnet) - Partial Outage

Downtime

Resolved Jul 14, 2025 at 7:40am UTC

The service has been reestablished.
We appreciate your patience and understanding.

1 previous update

Jul 11, 2025
3 incidents

ZCASH (Mainnet) - Service Degraded

Degraded

Resolved Jul 16, 2025 at 6:51pm UTC

We have deployed zebrad nodes replacing Zcashd.

  • https://zebra.zfnd.org/index.html

The chain performance has greatly improved.

2 previous updates

Algorand (Mainnet) - Service Degraded

Degraded

Resolved Jul 11, 2025 at 11:32am UTC

The service has been reestablished.
We appreciate your patience and understanding.

2 previous updates

Solana (Mainnet) - Service Degraded

Degraded

Resolved Jul 11, 2025 at 11:31am UTC

The service has been reestablished.
We appreciate your patience and understanding.

2 previous updates

Jul 10, 2025
1 incident

Polygon (Mainnet) - Service Degraded

Degraded

Resolved Jul 11, 2025 at 7:06pm UTC

This afternoon, the issues related to the Heimdall update on Polygon have stabilized.

Our team successfully restored the service, and we have been closely monitoring its performance, which has remained stable for the past few hours.

We appreciate your patience and understanding.

2 previous updates

Jul 08, 2025
1 incident

Cosmos (Mainnet) - Outage

Downtime

Resolved Jul 8, 2025 at 9:13am UTC

The team has recovered the service.
We appreciate your patience and understanding.

1 previous update

Jul 05, 2025
1 incident

Solana (Mainnet) - Service Degraded

Degraded

Resolved Jul 5, 2025 at 7:00pm UTC

The service has been reestablished.
We appreciate your patience and understanding.

3 previous updates

Jul 02, 2025
1 incident

REST API endpoints - Service Degraded

Degraded

Resolved Jul 2, 2025 at 2:46pm UTC

While we are awaiting a resolution from our hardware provider, our internal team has proactively rerouted and rebalanced services to restore availability.

At this time, the affected endpoints are operational and no further impact is expected.

We will continue to monitor the situation closely and follow up with the provider as needed.

2 previous updates

Jul 01, 2025
1 incident

Polygon (Mainnet) - Service Degraded

Degraded

Resolved Jul 1, 2025 at 7:04pm UTC

The latest Heimdall patch appears to have resolved the sync issues.
We appreciate your patience and understanding.

3 previous updates

June 2025
Jun 30, 2025
1 incident

Polygon Amoy (Testnet) - Service Degraded

Degraded

Resolved Jul 4, 2025 at 12:47pm UTC

After the latest Erigon update, the nodes are following the tip again.
We appreciate your patience and understanding.

2 previous updates

Jun 26, 2025
1 incident

Flare (Mainnet) - Service Degraded

Degraded

Resolved Jun 26, 2025 at 10:58am UTC

The team has restored the service. Flare (Mainnet) nodes are following the tip again.

We appreciate your patience and understanding.

2 previous updates

Jun 25, 2025
1 incident

Polygon Amoy (Testnet) - Outage

Downtime

Resolved Jun 25, 2025 at 4:06pm UTC

The nodes were able to sync again with the tip after the Heimdall hard fork.

We appreciate your patience and understanding.

2 previous updates

Jun 19, 2025
1 incident

Solana (Mainnet) - Service Outage

Downtime

Resolved Jun 19, 2025 at 7:37am UTC

The team has recovered the service.
We appreciate your patience and understanding.

1 previous update

Jun 13, 2025
1 incident

Polygon Amoy (Testnet) - Outage

Downtime

Resolved Jun 14, 2025 at 9:03am UTC

Despite the issues with Erigon, The team has been able to sync the nodes with the tip.
We appreciate your patience and understanding.

1 previous update

Jun 12, 2025
2 incidents

Solana (Mainnet) - Service Degraded

Degraded

Resolved Jun 13, 2025 at 3:57pm UTC

Further mitigations have been implemented. We have observed a stable latency for the past hour. We will keep monitoring the situation.
We appreciate your patience and understanding.

2 previous updates

XDC (Testnet) - Outage

Downtime

Resolved Jun 12, 2025 at 5:30pm UTC

The service has been reestablished.
We appreciate your patience and understanding.

1 previous update

Jun 11, 2025
2 incidents

Polygon Amoy (Testnet) - Outage

Downtime

Resolved Jun 12, 2025 at 7:53am UTC

We have reestablished service for Polygon Amoy (Testnet).
Our nodes are now following the chain tip.

We appreciate your patience and understanding.

1 previous update

Cosmos (Mainnet) - Upgrade v24.0.0

Downtime

Resolved Jun 12, 2025 at 6:16am UTC

The nodes are in sync with the tip.
The service has been reestablished.

1 previous update

Jun 09, 2025
1 incident

Solana (Mainnet) - Service Outage

Downtime

Resolved Jun 9, 2025 at 7:45am UTC

The issue affecting Solana Mainnet nodes has been resolved.
All services are now operational. Our nodes are currently catching up to the latest block (tip) of the chain.
We are monitoring synchronization closely to ensure full stability and consistency across the network.

1 previous update

Jun 06, 2025
1 incident

BSC (Testnet) - Service Degraded

Degraded

Resolved Jun 6, 2025 at 8:44am UTC

The chain behaviour has returned to normal.
We will keep monitoring the situation.

1 previous update

Jun 03, 2025
1 incident

Solana (Mainnet) - Service Degraded

Degraded

Resolved Jun 3, 2025 at 4:31pm UTC

The performance issue has been resolved.
We appreciate your patience and understanding.

1 previous update

May 2025
May 28, 2025
1 incident

Solana (Mainnet) - Service Degraded

Degraded

Resolved May 29, 2025 at 3:21am UTC

The performance issue has been resolved.
We appreciate your patience and understanding.

1 previous update

May 27, 2025
1 incident

Solana (Mainnet) - Service Degraded

Degraded

Resolved May 27, 2025 at 11:50am UTC

The performance issue has been resolved.
We appreciate your patience and understanding.

1 previous update

May 26, 2025
1 incident

Solana (Mainnet) - Service Degraded

Degraded

Resolved May 26, 2025 at 8:50pm UTC

The performance issue has been resolved.
We appreciate your patience and understanding.

2 previous updates

May 23, 2025
1 incident

Solana (Mainnet) - Service Degraded

Degraded

Resolved May 23, 2025 at 12:04pm UTC

The latency issue has been resolved.
We appreciate your patience and understanding.

1 previous update

May 20, 2025
1 incident

Solana (Mainnet) - Service Degraded

Degraded

Resolved May 20, 2025 at 4:50pm UTC

The performance issue has been resolved.
We appreciate your patience and understanding.

1 previous update

May 16, 2025
1 incident

Solana (Mainnet) - Service Degraded

Degraded

Resolved May 16, 2025 at 3:14pm UTC

The performance issue has been resolved.
We appreciate your patience and understanding.

2 previous updates

May 15, 2025
1 incident

Tezos (Mainet) - Outage

Downtime

Resolved May 15, 2025 at 9:50am UTC

The team has resolved the incident. The service has been reestablished.

1 previous update

May 12, 2025
1 incident

Casper (Mainnet) - Outage

Downtime

Resolved May 22, 2025 at 5:51pm UTC

Casper (Mainnet) has been restored and operational for recent blocks. Access to older blocks remains limited.

NOTE: Due to Casper's unique sync method, from the tip backwards, the current available block range is 4,878,557 to 4,748,174 (as of April 28, 2025) and expanding.

4 previous updates

May 09, 2025
1 incident

IOTA (Stardust) Mainnet – Decommissioned

Downtime

Resolved May 23, 2025 at 3:38pm UTC

The team has successfully managed to spin up IOTA Rebased and brought the service back online.

We appreciate your patience and understanding.

1 previous update

May 02, 2025
1 incident

Cosmos (Mainnet) - Outage

Downtime

Resolved May 3, 2025 at 2:39pm UTC

The team has resolved the incident with Cosmos (Mainnet). The service has been reestablished.

We appreciate your patience and understanding.

2 previous updates